Privacy Policy
Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be processed fairly and lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of April 27, General Data Protection Regulation (GDPR) and other applicable regulations.
In compliance with the provisions of Article 13 of the GDPR, we inform you of the following:
The Privacy Policy is part of the General Conditions that govern this website.
Who is responsible for the processing of your data?
ZIA6 S.L.U.
Maisonnave, 33 Ent Dch
03003 - Alicante (Alicante).
CIF: B-42662007
Registered in the Mercantile Registry of Alicante on 01/08/2019, registration number 1, volume 4233, page 142, section, sheet 166243.
For any questions or inquiries, you can contact us at Tel: 965 984 273, Fax: 965 984 984, e-mail: info@muellesensacados.es
About the acceptance and consent of the interested party. In those cases where it is necessary to complete a form to make a request and click the send button, doing so will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to that form or acceptance of the privacy policy.
All our forms have the symbol * for mandatory fields. If you do not provide those fields, or do not check the acceptance checkbox of the privacy policy, the sending of information will not be allowed. It usually has the following wording: "I have read and accept the privacy policy"
You may have interacted with this website by performing any of the following actions; in each case, we will handle your data differently:
If you have sent an EMAIL or made a COMMENT on any of our BLOGS. What data do we collect through the Web?
We can process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
If you provide us with data in the contact form, you will identify yourself in order to contact you, if necessary:
- To answer your inquiries, requests, or petitions.
- To manage the requested service, respond to your request, or process your petition.
- Information through electronic or telephone means regarding your request.
- Commercial or event information by electronic means, provided that there is express authorization.
- Conduct analysis and improvements on the website regarding our products and services. Improve our commercial strategy.
The acceptance and consent of the interested party. When you fill out any of our forms, if you do not check the acceptance checkbox of the privacy policy, the sending of information will not be allowed. It usually has the following wording: "I have read and accept the privacy policy".
In the event that you send us emails from your email manager or make comments on our blogs, the same sending or participation implies your exclusive authorization to be answered by the same means.
If you have filled out a CONTACT FORM or subscribed to our NEWSLETTERS. What data do we collect through the newsletter?
On the website, you can subscribe to the newsletter if you provide us with an email address, to which it will be sent.
We will store all the data you have provided and, therefore, authorized us to store in our database, and we will proceed to send you emails periodically until you request to unsubscribe or we stop sending emails.
You will always have the option to unsubscribe in any communication. We will do this to:
- Manage the requested service.
- Information by electronic means regarding your request.
- Commercial or event information by electronic means, provided that there is express authorization.
- Conduct analysis and improvements in mailing, to enhance our commercial strategy.
The acceptance and consent of the interested party. In cases where you subscribe, it will be necessary to accept two different checkboxes and click the send button.
In the first, it will read: "I have read and accept the privacy policy". Clicking it necessarily implies that you have accepted the privacy policy and we will be able to respond to your request.
In the second, it will read: "I want to receive offers and gifts" and implies that you have expressly given your consent to receive emails for commercial purposes.
If you have placed an ORDER. What data of yours do we use?
The main purpose of this processing is to maintain the contractual relationship with our clients, facilitate the processing of orders, and conduct statistical studies. Additionally:
- Preparation of the budget and monitoring of it through communications between both parties.
- Information through electronic or telephone means regarding your request.
- Commercial or event information by electronic means, provided that there is express authorization.
- To manage the administrative, communication, and logistics services carried out by the Responsible party.
- Your full name, contact phone numbers, and exact delivery address will be shared with the corresponding logistics agency for the successful completion of the delivery service.
- To manufacturers, technical services, and/or wholesalers in the case of warranty applications or repairs.
- Billing and declaration of the appropriate taxes.
- To carry out the corresponding transactions.
- Control and recovery management.
The acceptance and consent of the interested party. In cases where you make a purchase, you will be able to accept one or two checkboxes before clicking the confirm purchase button.
In the first, it will read: "I have read and accept the privacy policy and the general terms and conditions of contracting". Clicking it necessarily implies that you have read and accepted the privacy policy and the general terms of the contract. If you do not click it, you will not be able to purchase.
In the second, it will read: "I want to receive offers and gifts" and implies that you have expressly given your consent to receive emails in the future for commercial purposes.
If you have responded to a SURVEY.
It is possible that we have contacted you, the purchasing customer, via email or phone to assess your satisfaction with the product and/or service.
What data do we use from surveys?
- Assess the level of quality in the service provided through a rating.
- Improve the services offered, in accordance with ISO compliance.
- Evaluate the degree of satisfaction with the purchased product by means of a rating.
- With the weight and height of our customers, anonymously, we establish criteria to recommend the best-rated products for people of a certain physique.
And if you expressly authorize it:
- We publish your opinions about the service you received and the products you purchased, along with your name, the first initial of your last name, and the location where your purchase was delivered, or anonymously, as you prefer.
The acceptance and consent of the interested party. In cases where you respond to a survey and give us your express consent, we may publish the results. At any time, you can request that your responses be deleted or modified from the website.
If you are a SUPPLIER of products or services.
In the event that you provide our company with products or services for which you invoice us, it will be necessary to collect and use certain data in order to fulfill the contract.
What data do we use as a provider?
- Information by electronic means regarding your request.
- Commercial or event information by electronic means, provided that there is express authorization.
- To manage the administrative, communication, and logistics services carried out by the Responsible party.
- Billing.
- To carry out the corresponding transactions.
- Billing and declaration of the appropriate taxes.
- Control and recovery management.
The acceptance and consent of the interested party. The legal basis is the acceptance of a contractual relationship, or alternatively your consent when contacting us or offering us your products through any means.
If you have contacted us through SOCIAL NETWORKS.
Through our website, you can access social networks Facebook, Twitter, Pinterest, the various Google and YouTube APIs, which are open access to all users. These are websites where users can register and follow us for free. On these social networks, users can learn about our activities, opinions, and access photos and videos. Users of these social networks should be aware that this place is independent of our website.
What data do we use from social networks?
- To answer your inquiries, requests, or petitions.
- To manage the requested service, respond to your request, or process your petition.
- To relate to you and create a community of followers.
How long will we keep personal data?
We can only consult or unsubscribe your data in a restricted manner if you have a specific profile. We will process your data for as long as you allow us, by following us, being friends, or clicking "like," "follow," or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the settings of your profile or user on the social network itself.
The acceptance and consent of the interested party. The privacy policies applicable to this content are those set by the social networks you follow and participate in, in accordance with their Privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://help.instagram.com/155833707900388
Twitter http://twitter.com/privacy
LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Google and YouTube APIs https://policies.google.com/privacy?hl=es&gl=es
If you are seeking a JOB or sending us your RESUME.
You may provide us with your contact details or personal information related to your personal or professional biography, expressing interest in working at our company, applying for a job position, or through a spontaneous application.
What data do we use from your CV?
- Organization of selection processes for hiring employees.
- To invite you for job interviews and evaluate your application.
- If you have given us your consent, we may transfer it to collaborating or related companies, with the sole aim of helping you find employment.
- If you check the acceptance checkbox for the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
Furthermore, we inform you that one year after receiving your curriculum vitae, we will proceed to its secure destruction unless you give us your express authorization to archive it and use it for future applications.
The acceptance and consent of the interested party. The legal basis is your unequivocal consent when you send us your CV or your express interest.
OTHER CONSIDERATIONS REGARDING DATA PROCESSING and our privacy policy.
Do we include personal data of third parties?
No, as a general rule, we only process the data provided to us by the holders. If you provide us with data from third parties, you must inform and request their consent from those individuals beforehand, otherwise, you exempt us from any responsibility for non-compliance with this requirement.
And data from minors?
We do not process data from minors under 14 years old. Therefore, please refrain from providing them if you are not that age or, if applicable, from providing data of third parties who do not have the mentioned age. ZIA6 S.L.U. is exempt from any responsibility for non-compliance with this provision.
Will we carry out communications by electronic means?
- They will only be carried out to manage your request if it is one of the contact methods you have provided us.
- If we carry out commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To whom will your data be communicated?
ZIA6 S.L.U. ensures the confidentiality of the provided data and guarantees that, under no circumstances, will they be transferred for any other use without the prior and express consent of our clients. We will only ask for the data necessary for the provision of the requested service and they will only be used for this purpose.
Your data will not be transferred to third parties, except as required by law. Specifically, it will be communicated to the State Agency for Tax Administration, to banks and financial entities for the collection of the provided service or purchased product, to the Office of Consumers and Users in case of any complaint, to State Security Forces and Bodies, and to those responsible for processing necessary for the execution of the agreement, always in the legally established cases.
When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.
Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy.
During the payment process via card, data will be collected by the Banking Entity that owns the Virtual POS, including the following personal data: connection type, date and time, IP address, device information, email address, mobile phone, browsing data, transaction data, and data required by 3D Secure security protocols, solely for the purpose of detecting and preventing unauthorized payment operations.
What Rights do you have?
- To know if we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
- To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
- To provide your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new responsible party you designate. It is only valid in certain cases.
- To file a complaint with the Spanish Agency for Data Protection or the competent control authority, if you believe we have not attended to you correctly.
- To revoke consent for any processing for which you have consented, at any time.
- To oppose the processing of your data.
If you modify any data, we appreciate you informing us to keep them updated.
Do you want a form for the Exercise of Rights?
- We have forms for exercising your rights, request them by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
- These forms must be electronically signed or accompanied by a photocopy of the ID.
- If someone represents you, you must provide us with a copy of their ID, or have them sign it with their electronic signature.
- The forms can be submitted in person, sent by mail, or by email to the address of the Responsible party at the beginning of this text.
How long do we take to respond to the Exercise of Rights?
It depends on the right, but at most within a month from your request, and two months if the matter is very complex and we notify you that we need more time.
Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy.
How long will we keep your personal data?
- Personal data will be maintained as long as you remain linked with us.
- Once you disconnect, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them according to the statute of limitations for legal actions.
- The processed data will be kept as long as the aforementioned legal deadlines do not expire, if there is a legal obligation to maintain it, or if there is no such legal deadline, until the interested party requests its deletion or revokes the consent granted.
- We will keep all information and communications related to your purchase or the provision of our service, as long as the warranties of the products or services last, to address possible claims.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.
The Privacy Policy is part of the General Conditions that govern this website.
Who is responsible for the processing of your data?
ZIA6 S.L.
Maisonnave 33, Ent. Dcha.
03003 – Alicante (Alicante)
CIF: B-42662007
Registered in the Mercantile Registry of Alicante on 01/08/2019, registration number 1, volume 4233, page 142, section, sheet 166243.
For any questions or inquiries, you can contact us at Tel: 965 984 273, Fax: 965 984 984, e-mail: info@muellesensacados.es.
You can reach out to us in any way to communicate with us.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.
Website or email contacts
What data do we collect through the website?
• We can process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.
• If you provide us with data in the contact form, you will identify yourself so we can contact you if necessary.
• Respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Conduct analysis and improvements on the website regarding our products and services. Improve our commercial strategy.
• The acceptance and consent of the interested party: In cases where it is necessary to fill out a form to make a request and click the send button, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy.
Newsletter contacts
What data do we collect through the newsletter?
• On the website, you can subscribe to the newsletter if you provide us with an email address, to which it will be sent.
• We will only store your email in our database and will proceed to send you emails periodically until you request to unsubscribe or we stop sending emails.
• You will always have the option to unsubscribe in any communication.
• Manage the requested service.
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Conduct analysis and improvements in mailing, to enhance our commercial strategy.
• The acceptance and consent of the interested party: In cases where you subscribe, it will be necessary to accept a checkbox and click the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.
Clients
What data of yours do we use?
• Preparation of the budget and monitoring of it through communications between both parties.
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• To manage the administrative, communication, and logistics services carried out by the Responsible party.
• Billing and declaration of the appropriate taxes.
• To carry out the corresponding transactions.
• Control and recovery management.
Quality surveys
What data do we use from surveys?
• To assess the degree of quality in the service provided.
• To improve the services offered, by virtue of compliance with the ISO.
• The legal basis is the express consent of the respondent.
Providers
What data do we use as a provider?
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• To manage the administrative, communication, and logistics services carried out by the Responsible party.
• Billing.
• To carry out the corresponding transactions.
• Billing and declaration of the appropriate taxes.
• Control and recovery management.
• The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products in any way.
Social Media Contacts
What data do we use from social networks?
• To answer your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• To relate to you and create a community of followers.
• The acceptance of a contractual relationship in the corresponding social network environment, and in accordance with its Privacy policies:
– Facebook http://www.facebook.com/policy.php?ref=pf
– Instagram https://help.instagram.com/155833707900388
– Twitter http://twitter.com/privacy
– LinkedIn http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
– Pinterest https://about.pinterest.com/es/privacy-policy
– Google and YouTube http://www.google.com/intl/es/policies/privacy/
How long will we keep personal data?
• We can only consult or unsubscribe your data in a restricted manner by having a specific profile. We will treat it as long as you allow us to follow you, being friends, or clicking "like," "follow," or similar buttons.
• Any rectification of your data or restriction of information or publications must be made through the settings of your profile or user on the social network itself.
Job seekers
What data do we use from your CV?
• Organization of selection processes for hiring employees.
• To invite you for job interviews and evaluate your application.
• If you have given us your consent, we may transfer it to collaborating or related companies, with the sole aim of helping you find employment.
• If you check the acceptance checkbox for the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes.
• Furthermore, we inform you that after one year from the receipt of your curriculum vitae, we will proceed to its secure destruction.
• The legal basis is your unequivocal consent when you send us your CV.
Do we include personal data of third parties?
• No, as a general rule, we only process the data provided to us by the holders. If you provide us with data from third parties, you must inform and request their consent from those individuals beforehand, otherwise, you exempt us from any responsibility for non-compliance with this requirement.
And data from minors?
• We do not process data from minors under 14 years old. Therefore, please refrain from providing them if you are not that age or, if applicable, from providing data of third parties who do not have the mentioned age. ZIA6 S.L. is exempt from any responsibility for non-compliance with this provision.
Will we carry out communications by electronic means?
• They will only be carried out to manage your request if it is one of the contact methods you have provided us.
• If we carry out commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
• You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To whom will your data be communicated?
• Your data will not be transferred to third parties, except as required by law. Specifically, it will be communicated to the State Agency for Tax Administration and to banks and financial entities for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.
• In the case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with the utmost security.
• When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.
• Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies regarding privacy.
What rights do you have?
• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if it is inaccurate.
• To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To provide your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new responsible party you designate. It is only valid in certain cases.
• To file a complaint with the Spanish Agency for Data Protection or the competent control authority, if you believe we have not attended to you correctly.
• To revoke consent for any processing for which you have consented, at any time.
• If you modify any data, we appreciate you informing us to keep them updated.
Do you want a form for the Exercise of Rights?
• We have forms for exercising your rights, request them by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
• These forms must be electronically signed or accompanied by a photocopy of the ID.
• If someone represents you, you must provide us with a copy of their ID, or have them sign it with their electronic signature.
• The forms can be submitted in person, sent by mail, or by email to the address of the Responsible party at the beginning of this text.
How long do we take to respond to the Exercise of Rights?
• It depends on the right, but at most within a month from your request, and two months if the matter is very complex and we notify you that we need more time.
Do we process cookies?
• If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link.
How long will we keep your personal data?
• Personal data will be maintained as long as you remain linked with us.
• Once you disassociate, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them according to the statute of limitations for legal actions.
• The processed data will be kept as long as the aforementioned legal deadlines do not expire, if there is a legal obligation to maintain it, or if there is no such legal deadline, until the interested party requests its deletion or revokes the consent granted.
• We will keep all information and communications related to your purchase or the provision of our service, as long as the warranties of the products or services last, to address possible claims.